Help! We need somebody 誰能幫個忙？
Is writing messages on your hand a good idea?
收聽與下載
Episode 53: Language to use when taking a phone message at a busy time 在工作繁忙時請來電人留言的常用語:
The offices of Tip Top Trading have become chaotic since Denise left and just at a time when things are getting busy. How is everyone going to cope?
聽力挑戰(zhàn)
辦公室里什么文具用光了？
答案就在壓縮文字稿的末尾。
Glossary 詞匯
This week's programme focuses on the language that you might use when answering the phone and taking a message.
Phrases from the programme:
We're a bit busy at the moment, could I take your name and number and we'll call you back. 我們眼下很忙，如果您留下您的名字和電話我們回頭給您打回去。接著跟上一句。
When would be a convenient time to call you? 什么時間對您最方便？如果來電話的人想找某個人說話，那你就可以說。
Could I take a message please and I'll make sure he/she calls you back. 能留個口信嗎，我確保讓他/她給你回電。
