Trying to force someone to do what something they are unwilling to do usually tends to make things more difficult, a more feasible way is to use official channels and promise not to disclose such information to the public and third parties, so as to have access to more sensitive information.

We should know that the government will do its best to safeguard the rights and interests of Chinese citizens and there is no reason to doubt that the government is not taking pains to deal with the crisis.

Public opinion should not blame the Malaysian authorities for deliberately covering up information in the absence of hard evidence. Whether by official channels or follow-up civil litigation, we still need to speak with evidence and act according to the law, rather than through "making a noise" or indulging in aggressive or irrational behavior.

China is a great power and our government attaches great importance to the incident. After flight MH370 went missing, the Chinese government not only carried out intense diplomacy, it also deployed the largest rescue team in its history of maritime search and rescue operations, including coast guard vessel 3411, South China Sea Rescue 101 and 115, the amphibious landing ship Jinggangshan, the guided missile frigate Mianyang, the guided missile destroyer Haikou, the amphibious landing ship Kunlunshan, the warship Qiandaohu, the guided missile destroyer Changchun, the guided missile frigate Changzhou and integrated supply ship Chaohu. They carry several helicopters, about 1,000 marines, and dozens of professional divers and medical teams. In addition, China has also redeployed about 20 satellites to hunt for the wreckage, which is unprecedented. Even though there are such and such doubts, since the country has mobilized so much manpower and resources, why cannot we be patient and just wait until they find the wreckage and get the evidence.

We should acknowledge that in the face of the tragedy of flight MH370, Malaysia did not pass the buck, and the whole of Malaysian society showed their deep sorrow and shame. Malaysian citizens, media and scholars all openly criticized the authorities for their misconduct in handling the case. Their public opinion did not claim that the incident was masterminded by an individual that does not represent Malaysia and its people and they did not retort to outside criticism and pressure. Chinese people should refrain from inciting criticism and instigating boycotts against Malaysia so as to avoid hurting the majority of people in Malaysia.

All Chinese people sympathize with the relatives of the passengers on board MH370 and share their sufferings. But we should also remember that a time of adversity is no excuse for trampling on social norms.

We can understand and tolerate those victim families' emotional catharsis as long as their behavior doesn't violate social norms.

We hope that those whose voices are being heard can carry forward rationality, self-discipline and law-abiding consciousness, rather than fermenting irrational, individualistic activities that trample on laws and ethics. The basic line is not violating laws and ethics as the way to safeguard rights; this is a basic manner and behavioral standard of human society, and to abide by it does not require high academic qualifications or high level of knowledge.

China is a highly civilized country and the Chinese government is fully capable of maintaining order and making objective and rational decisions. The rest of society should likewise take a rational attitude.

The author is a researcher at the International Trade and Economic Cooperation Institute of the Ministry of Commerce.